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J. Elizabeth's Product Returns Policy
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J. Elizabeth's PRODUCT RETURNS POLICY


IMPORTANT TO KNOW:

  • To qualify for a refund, all items must be in the same condition in which you received them

  • Original shipping charge is not refunded when returning items unless it was sent to you incorrect.

  • Return must be made within 14 days of the order being received by customer.

  • Accessories, Jewelry, & Hats are final sale.

Please click on order status as the top of the page and fill out your order number and zipcode (of the delivery address). You can then select what item(s) you want to return and reason. This will create a return shipping label for you to send your item(s) back. We will issue you store credit once it's been received and processed, minus shipping. Allow 5-7 days after delivery for processing.

INCORRECT OR DAMAGED ITEMS

If you have received an incorrect item that doesn’t match your original order or your item(s) is damaged when received, you MUST email returns@jelizabethhelp.zendesk.com within 3 days of receiving the order. Please send pictures of wrong/damaged item(s) when emailing us. Once approved we will give you a Return Authorization number along with a prepaid shipping label to make your return. Please download the return form and include in package as well. Once item(s) is received, we will process your return and issue a store credit or refund.

PLEASE NOTE THAT RETURNS RECEIVED WITHOUT A RETURN FORM WILL NOT BE ACCEPTED AND SENT BACK “RETURN TO SENDER”.

We do not reship/refund orders that are reported as missing later than 30 days after the estimated delivery time

***If packages come back to us “RETURN TO SENDER” due to incorrect address, the items will go back into our inventory and the order will need to be placed by the customer again.***


J. Elizabeth's Terms and Conditions
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J. Elizabeth's
Statement of Policies and Procedures


J.Elizabeth respects your privacy and we do not rent, sell, or lease your information to any third party. The details containing your electronic payment are securely transmitted from our payment gateway to our credit card processor for the sole purpose of authorizing your transaction so that we may provide our goods and services to you, the client.

By using the J.Elizabeth website, you consent to our use of your information as described in this Privacy Policy (last revised on May 1, 2017). We reserve the right to change our privacy policy at any time without advance notice. Should a new policy go into effect, we will post it on this site, and the revised policy will apply only to information collected thereafter.

Your visit on our site is tracked through a standard web traffic statistics program, which keeps records of traffic on the site. Our server automatically collects data about your server’s Internet address when you visit us. When you request pages from our web site, our servers may log your IP Address.

User information may be disclosed to government authorities or other third parties when required or permitted by law, including, but not limited to, in response to court orders and subpoenas. We also may disclose user information in connection with investigations or when we have reason to believe that someone is causing injury to or interference with our rights or property.

TERMS AND CONDITIONS

Please read these terms and conditions ("terms", "terms and conditions") carefully before using [website] website (the "service") operated by [name] ("us", 'we", "our").

Conditions of Use

We will provide their services to you, which are subject to the conditions stated below in this document. Every time you visit this website, use its services or make a purchase, you accept the following conditions. This is why we urge you to read them carefully.

Privacy Policy

Before you continue using our website we advise you to read our privacy policy above regarding our user data collection. It will help you better understand our practices.

Copyright

Content published on this website (digital downloads, images, texts, graphics, logos) is the property of [name] and/or its content creators and protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of [name], with copyright authorship for this compilation by J.Elizabeth.

Communications

The entire communication with us is electronic. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us. If you subscribe to the news on our website, you are going to receive regular emails from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing.

Applicable Law

By visiting this website, you agree that the laws of Ohio, without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between [name] and you, or its business partners and associates.

Disputes

Any dispute related in any way to your visit to this website or to products you purchase from us shall be arbitrated by state or federal court [your location] and you consent to exclusive jurisdiction and venue of such courts.

Comments, Reviews, and Emails

Visitors may post content as long as it is not obscene, illegal, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content has to be free of software viruses, political campaign, and commercial solicitation.

Visitors may post content as long as it is not obscene, illegal, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content has to be free of software viruses, political campaign, and commercial solicitation.

License and Site Access

Visitors may post content as long as it is not obscene, illegal, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content has to be free of software viruses, political campaign, and commercial solicitation.

User Account

If you are an owner of an account on this website, you are solely responsible for maintaining the confidentiality of your private user details (username and password). You are responsible for all activities that occur under your account or password.

We reserve all rights to terminate accounts, edit or remove content and cancel orders in their sole discretion.


J. Elizabeth's Privacy Policy
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J. Elizabeth's
Privacy Policy


  1. J. Elizabeth is the only operator collecting or maintaining personal information through the www.jelizabethboutique.com website.
    J. Elizabeth
    3977 Heartwood Lane
    Mason OH 45040
    United States
    Email: help@jelizabethboutique.com
    Telephone: 513-813-0417
    Fax:
  2. A member (any visitor or other person making use of the website) may contact.
  3. Please review the Terms & Conditions of Usage.

Collection of Information

  1. The website actively collects information from its members such as first and last name, age, city and state, email address, gender, birth date, and information through signup forms, applications, voluntary surveys, sweepstakes, contests, purchases, and participation in public forums such as bulletin boards.
  2. The site reserves the right to passively collect information related to site usage such as time spent on site, areas visited, and sites linked to and from. In the future, the site may collect additional information and may install cookies on members' hard drives.
  3. The site allows members to make personal information available in public forums such as bulletin boards, to the extent the members choose to disclose such information.
  4. If a member contacts any employee or affiliated person, a record of that correspondence may be kept.
  5. The site is prohibited from conditioning a member's participation in an activity on the member's disclosing more personal information than is reasonably necessary to participate in such activity.

Usage of Information

  1. Personal information is used for recordkeeping, site management, activities on the site, the fulfillment of requested transactions, and marketing only to members who have consented to such marketing.
  2. Personal information collected from members is not disclosed to third parties, except companies with which the web site is affiliated by common ownership. The site may retain third parties to review certain personal information to advise it on demographic and marketing related issues, typically on an aggregated basis, and only after such third parties have agreed to maintain the confidentiality, security, and integrity of any personal information obtained.

Please confirm this is the correct person or business you wish to enroll under.

If it is not, please get back to the person who led you to J. Elizabeth.